Here are answers to some of the most common questions about our products and services. If you have any other inquiries, feel free to reach out to our customer service team!
1. What products do you sell?
At CasualFittin.com, we offer a wide range of stylish and comfortable apparel, including bodysuits, sports bras, abdomen control pants, and hip-lifting pants. Our collections are designed to provide a flattering fit, excellent support, and maximum comfort for everyday wear.
2. How do I choose the right size?
We understand how important it is to find the perfect fit. To help you, we provide a detailed size chart on each product page. If you’re unsure, we recommend measuring yourself and comparing your measurements with our size guide. For additional assistance, feel free to contact us.
3. What materials are your products made from?
Our products are made from high-quality, breathable, and stretchy fabrics that offer both comfort and durability. The materials are designed to move with your body and provide the best fit while remaining soft on the skin.
4. How can I place an order?
Placing an order on our website is easy! Simply browse our collections, add the items you’d like to your cart, and proceed to checkout. You can create an account or check out as a guest. Payment can be made through various secure methods, including credit/debit cards and other options available during checkout.
5. Do you offer international shipping?
Yes! We offer international shipping to most countries. Shipping rates and delivery times will vary based on your location. Please check the shipping options at checkout for more details.
6. How long will it take to receive my order?
Order processing typically takes 1-2 business days. Delivery times will depend on your location and the shipping method chosen at checkout. You will receive tracking information once your order has shipped.
7. Can I change or cancel my order after it’s placed?
Once an order is placed and processed, we are unable to make changes or cancel it. However, if you’ve made a mistake with your order, please contact us as soon as possible, and we will try to assist you before it’s shipped.
8. How do I return or exchange an item?
We offer hassle-free returns and exchanges. If you’re not fully satisfied with your purchase, you can return items within 30 days of delivery. Please ensure the items are unworn, undamaged, and in their original packaging. For more details on our return process, please refer to our Return Policy page.
9. Is my payment information secure?
Yes! We use industry-standard encryption to protect your personal and payment information. Your security is our priority, and all transactions are processed through secure, trusted payment gateways.
10. Do you offer discounts or promotions?
We regularly offer special promotions, discounts, and exclusive deals to our customers. To stay updated, sign up for our newsletter or follow us on social media for the latest offers and news!
11. How do I contact customer service?
If you have any questions or need assistance, feel free to reach out to our customer service team via email at [email protected] or use the Contact Us form on our website. We strive to respond to all inquiries within 24 hours.
12. What should I do if I received a defective or incorrect item?
We apologize for any inconvenience caused. If you received a defective or incorrect item, please contact our customer service team immediately with your order number and a photo of the product. We’ll resolve the issue as quickly as possible.
We hope this helps! If you have any other questions, please don’t hesitate to reach out to us. Thank you for shopping with Casualfittin.com!