At Casualfittin.com, we want you to be completely satisfied with your purchase. If you need to return an item, we’ve made the process simple and hassle-free, offering free returns on eligible products. Follow the steps below to easily return your items:
Steps for Returning Items:
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Check Return Eligibility:
- Items must be returned within 30 days of receiving your order.
- Products should be unworn, unwashed, and in their original condition with all tags and packaging intact.
- Certain items, such as final sale products, may not be eligible for returns. Please refer to our Return Policy for full details.
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Initiate Your Return:
- Visit our Returns Portal by logging into your Casualfittin.com account.
- Select the items you wish to return and fill out the return form.
- If you are a guest, simply enter your order number and email address to begin the return process.
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Print Your Free Return Label:
- After submitting the return request, you’ll receive a free return shipping label.
- Print the label and securely attach it to your return package.
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Package Your Return:
- Carefully place the items you’re returning back in the original packaging (if possible).
- Make sure the items are in new, unused condition, and include the original packing slip or receipt if available.
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Ship Your Return:
- Drop off your return package at the designated shipping carrier (as indicated on your return label).
- Return shipping is free, and tracking information will be provided for peace of mind.
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Refund Process:
- Once we receive your returned items, we will process your refund within 5-10 business days.
- The refund will be issued to the original payment method.
Important Notes:
- Free Return Eligibility: Free returns apply to U.S. orders. If you’re returning from outside the U.S., please refer to our international return instructions.
- Exchanges: If you need a different size or color, we recommend placing a new order while returning the original item for a refund.
- Non-Returnable Items: Items marked as “final sale” or “non-returnable” cannot be refunded or exchanged.
If you have any questions or need assistance with the return process, feel free to contact our customer support team at [email protected]. We’re here to help!
Thank you for shopping with us!
Casualfittin.com – Style Made Easy.